Personal Data Protection

pya777's Privacy Policy

This policy explains how we protect your personal data and the purposes for which we use it.

Last updated: 30 October 2026

This Privacy Policy explains in detail how we handle the personal data of users who use the services of the pya777 platform (pya777.wine). Please read this policy and agree to it before continuing to use our services.

In this policy, "we" and "platform" refer to pya777. "You" and "user" refer to the person using the platform's services.

Personal Data We Collect

When you open an account at pya777 and use our services, we collect the following types of information—

1.1 Information you provide directly

  • Name, date of birth, national ID number
  • Contact phone number and email address
  • Financial information — payment methods used for deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
  • Username and password used to log in
  • ID card / passport copy submitted for KYC verification

1.2 Information collected automatically

  • IP address, device type, browser version
  • Login date / time and session duration
  • Gaming history and bonus activity records
  • Deposit / withdrawal records
  • Cookies and session data

1.3 Information received from third parties

This includes verification records received from KYC verification services, payment processors, and fraud prevention services.

Purposes for Using Your Information

We use your personal data only for the following purposes—

  • Account registration and login verification
  • Carrying out KYC and AML (anti-money laundering) policy requirements
  • Processing deposits and withdrawals
  • Providing bonus and gaming services
  • Providing customer service (24/7 live chat) support
  • Conducting fraud and hacker protection checks
  • Carrying out legal compliance obligations
  • Improving platform service quality
We do not sell or rent your personal data to third-party marketing companies for advertising purposes.

Personal Data Sharing and Disclosure

We may disclose personal data to third parties only in the following circumstances—

3.1 Service Providers

Payment processors, KYC verification services, and IT software companies are third-party providers we engage to support our internal operations. They process your personal data only on our instructions and may not use it for their own purposes.

3.2 Legal Compliance

Your personal data may be disclosed to fulfil legal obligations only when formally requested by a competent authority through an official order.

3.3 Cases Where Personal Data Is Not Disclosed

Outside of the cases described above, we will not disclose your personal data to any third-party company, individual, or agency.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (session tokens, local storage) for the following purposes—

  • Essential Cookies — Cookies used for authentication, session management, and security. Without these cookies, our services cannot function.
  • Functional Cookies — Used to remember your preferences, such as language selection and interface settings.
  • Analytics Cookies — Used to collect website usage data and improve our services.

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some services to not work properly.

Data Retention and Deletion

We retain your personal data for as long as necessary to provide our services. When an account is closed, personal data related to financial transactions may be retained for the legally required period to comply with AML regulations. Once that period ends, the data is securely deleted.

Cases Where Personal Data Cannot Be Deleted

In matters related to a legal request, a fraud investigation period, or litigation, personal data may continue to be retained for as long as the law permits.

Security Measures

pya777 applies a wide range of technical and operational security measures to protect your personal data—

  • SSL (TLS) encryption — all data transmissions are encrypted
  • Database encryption and anti-intrusion security technologies
  • Access controls — staff can only access the personal data they need
  • Two-Factor Authentication (2FA) support
  • Regular security audits
  • Staff data protection training

No digital platform can guarantee 100% security. However, we are committed to maintaining the highest level of security possible.

Users' Rights

Under this policy, you have the following rights—

7.1 Right of Access

You may request to view the personal data we hold about you.

7.2 Right of Rectification

You may request that inaccurate or incomplete personal data be corrected.

7.3 Right to Erasure

You may request deletion of your personal data when it is no longer required. However, data that must be retained by law cannot be deleted immediately.

7.4 Right to Restriction

You may request that processing of your personal data be temporarily restricted in certain circumstances.

7.5 Right to Complain

For matters involving a breach of this policy, you may contact our customer service using the contact details provided to submit a complaint.

For personal data requests — you can reach us at [email protected].

Protection of Minors

Our services are intended for persons aged 21 and above. We do not knowingly collect personal data from persons under 21. If we become aware that personal data of someone under 21 has been submitted to us, we will delete it immediately. Parents or guardians may contact us regarding this matter at [email protected].

International Data Transfers

Third-party companies involved in providing our services may be based outside Myanmar. For such data transfers, we enter into data protection agreements to ensure that data is handled securely in accordance with this policy, regardless of where it is transferred.

Policy Updates and Contact

pya777 may update this Privacy Policy when necessary. Any changes will be announced on the website with the date of the update. For significant changes, advance notice will be given. Continued use of our services after changes have been made will be considered acceptance of the updated policy.

Contact Us

If you have any questions about this policy, you can reach us via our 24-hour Live Chat or at [email protected].

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Frequently Asked Questions

Privacy Protection Quick Answers

We protect payment information using SSL/TLS encryption. KBZPay, Wave Money, AYA Pay, and CB Pay transaction records are stored with database encryption, and access is restricted to the minimum number of staff necessary.

We do not sell your personal data to any advertising companies or third-party marketers. Only the service providers described in this policy have access to your personal data.

You can request deletion of your personal data by contacting [email protected] or via the website's Live Chat. All personal data will be deleted, except for information that is required to be retained by law.

You can view, disable, or delete cookies from the "Privacy and Security" settings in your browser (Chrome, Firefox, Safari, Edge). Please note that disabling essential cookies may cause login and some services to stop working.

To update your personal data, contact [email protected] or use our 24-hour Live Chat. Correction requests will be processed as quickly as possible, as accurate personal data is important for us to provide our services properly.

KYC verification documents, including copies of identity cards, are stored on encrypted servers. After KYC verification and AML obligations are fulfilled, they will be securely deleted once the legally required retention period has expired.